Customer service of the future
Satisfied customers are yesterday, ENTHUSIASTIC CUSTOMERS ARE TODAY AND TOMORROW! Long-term customer loyalty through sustainable satisfaction is our main motivation for our consistent commitment to offering our customers the best every day.
The high level of customer satisfaction is confirmation and the basis for our growth. We don’t just satisfy our customers, we exceed their expectations and delight them. Thousands of positive reviews and results from customer satisfaction measurements are proof. Our brands keep what they promise! Competence, friendliness, reliability and short response times are always in the foreground.
For us, CUSTOMER SERVICE OF THE FUTURE means “close to people, close to trends” – we are also prepared for the trends of tomorrow in customer dialogue. Our customers thank us by coming back. Again and again.
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I have been working at LUSINI since the end of 2014 and have been able to help shape and take responsibility in many cross-departmental projects right from the start. LUSINI has always supported me in my professional development and has continually opened up new opportunities for me within the company. This meant I was able to face new challenges and grow from them. Now, after maternity leave, I have returned to work part-time and am able to manage exciting topics on my own responsibility as before. Thanks to home office and flexible working hours, I can easily combine work with my family life.
Customer Care Managerin