The first app in the history of the Erwin Müller Group is now available in the Apple and Google stores. Individual 1:1 video advice on our products via smartphone or tablet: this is now possible with the new myLUSINI app.
After a long time of tinkering, developing and testing, the app is now ready for real individual customer consultations and live product presentations:
Customers can use the app to book consultation appointments offered depending on the product category. The consultation takes place in a 1:1 video conversation between the customer and our consultant. The advisor is located in our show room and can show and demonstrate products during the consultation.
The special feature: with a click, the customer can show our advisor his or her premises via video for even more precise advice.
The goal, especially now, is to get digitally closer to the customer, to advise him optimally and to find solutions together with him – regardless of location!